How to Buy Electricity Tokens Using Safaricom Bonga Points

Did you know that you can now buy electricity tokens or pay your electricity bills using Safaricom Bonga Points?

Well, Safaricom and Kenya Power and Lighting Company (KPLC) have partnered to enable their customers to redeem their Bonga Points (customer loyalty reward) for power tokens.

Through the partnership, the company’s domestic customers can now redeem Bonga Points to purchase tokens or pay their bills at the rate of 20 cents per Bonga Point.

But how can one redeem Bonga Points for power tokens?

Well, at first, you need to dial *126#. You will then select the Lipa na Bonga Points option, which will appear at number one.

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You will then be prompted to select whether you need to buy goods or pay bill. In this case, you require to enter option 2, which is pay bill.

You will then be asked to enter the business number. In this case, enter the KPLC business number that you normally use to buy tokens. You will enter 888880, or 888888.

You will then enter your KPLC meter number as your account number.

After that, you will be required to enter the amount you wish to spend. For example, if you enter Ksh1,500, 5,000 Bonga Points will be deducted.

You will then be prompted to confirm you transaction. If you accept, you will be required to enter your M-Pesa service PIN to complete the transaction.

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You will then be notified that your request has been received. You will be advised upon completion, where you will receive your power units.

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M Nyongesa

A Digital Journalist with over 2 years of experience in reporting politics, Business, Entertainment and Human Interest stories